Welcome to Burke America Parts Group's API Portal
We provide industry-leading repair intelligence APIs to drive a best-in-class equipment service experience.
Explore APIs
What is the Repair Intelligence API?
Burke America Parts Group's Repair Intelligence Application Programming Interface (API) is a convenient way to integrate with Burke America Parts Group’s eCommerce functionality and data offerings. The API uses standard web interface technologies to make it easy for you to leverage Burke America Parts Group's parts intelligence data sets, equipment symptom diagnosis tools, and vast body of appliance repair educational content.
What Does the Repair Intelligence API Offer?
Burke America Parts Group APIs offers access to the proprietary data assets and eCommerce operations that power Burke America Parts Group's best-in-breed repair parts services. These functions can be used to augment your own appliance repair and support operations and support your repair customers across their interactions with you. They are powerful tools to enhance the quality of post-sales service in order to streamline diagnostics, minimize repair time and cost, and improve the customer experience throughout.
Specifically, the API offers an extensive parts knowledge database including:
A full taxonomy of parts and equipment models with detailed specs and information through the Parts, Models, and Brands APIs
Extensive taxonomy and classification of common service symptoms with respect to difficulty, root-causes, and relevant parts using the Symptoms API
A comprehensive library of instructional videos for model number identification, repair diagnosis, and general equipment information.
Contact Us
For more information, please email api@burkeamerica.com to speak with a Burke America Parts Group representative.
© 2020 Burke America Parts Group